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Last update: july 11, 2023

API DIGITAL, S.A.P.I. DE C.V., in its capacity as responsible for personal data, through the site www.dragoncem.com, in the use of information and protection of the same.

Origin of the information

Primary: Portal www.dragoncem.com

Secondary: Through e-mail and/or telephone call and/or any other digital means follow-up of the information obtained through the primary channel.

Primary Information Collected:

  • Name of interested party
  • Your e-mail address
  • Phone
  • Comments

Secondary Information Collected:

  • Time the message was received
  • Whatsapp time (if applicable)
  • Whatsapp messages (if applicable)
  • Whatsapp Replies (if applicable)
  • Email time (if applicable)
  • Email Open (if applicable)
  • Email Click (if applicable)
  • Phone Call Time (if applicable)
  • Phone Call Duration (if applicable)
  • Geographic location of phone call (if applicable)
  • Call Recording (if applicable)
  • IP address of the sender of the information

Primary Purpose of the Personal Data Collected:

  • Contact with the interested party for consultation made in the comments.
  • Offering products and/or services to the interested party, as well as changes in them.
  • Sending requested information to the interested party.
  • Follow-up to inquiries or information requested by the interested party.
  • Information of products and/or services detailed in the portal.

Additional purpose of the Personal Data collected

Preparation of statistics on the profile that visits the portal. www.dragoncem.com, in order to improve customer service.

Access, rectification, cancellation or refusal for the processing of personal data

From this moment you can let us know by sending an email to the address [email protected], in order to access, rectify, cancel the use of personal data, either for primary or additional purposes.

The refusal to use your personal data for these purposes will not be a reason for us to deny you the services and products you request or contract with us.

The request will be resolved within a maximum period of five working days to the email address provided by the interested party.

With whom do we share your personal information and for what purposes?

API DIGITAL, S.A.P.I. de C.V. may share information with third parties solely for the support of the purposes described in this privacy notice.

How can you revoke your consent to the use of your personal information?

If you wish to stop receiving any type of message, whether it be promotional offers or follow-up from us, you may request to do so by sending an email to: [email protected]

How can you limit the use or disclosure of your personal information?

In order for you to limit the use and disclosure of your personal information, we offer you the following means:

Your registration in the Public Registry to Avoid Advertising, which is in charge of the Federal Consumer Protection Agency, with the purpose of not using your personal data to receive advertising or promotions of goods or services companies. For more information about this registry, you can consult the PROFECO website, or contact it directly.

How can you find out about changes to this privacy notice?

This privacy notice may be modified, changed or updated as a result of new legal requirements; our own needs for the products or services we offer; our privacy practices; changes in our business model, or for other reasons.

We commit ourselves to keep you informed about the changes that this privacy notice may undergo, through the following portal www.dragoncem.com

The procedure through which notifications of changes or updates to this privacy notice will be carried out will be through the following portal www.dragoncem.com.

Cookies y Web Beacons

The web portal requires that your browser has cookies enabled. Cookies are text files that are automatically downloaded and stored on the user's computer while browsing a particular web site, thus allowing the Internet server to remember certain information about the user, including user preferences when viewing pages on this server, as well as user names and passwords.

Whereas, Web Beacons are images placed on a website or email, which can be used to monitor user behavior, such as storing information regarding the user's IP address, interaction time on a particular website and the web browser used, among other things.

We inform you that we use cookies and web beacons to obtain the following personal information:

  • The type of web browser and Operating System.
  • The websites you visit.
  • The links you follow.
  • The IP address.
  • The web site you visited before ours.

Disabling the use of cookies may disable certain functions of the portal or not allow them to be displayed in the way they were originally designed. In case you prefer to delete the information sent by www.dragoncem.com cookies, you can delete these files at the end of each session within your browser. Useful information on how to do this can be consulted on the main sites of each browser.