With features designed to enhance your marketing strategies, connect with your customers, and manage your sales team
Automatic lead assignment roles for a smoother process.
Flexibility, adaptability, and compatibility to synchronize your current tools.
Automatically connect with all your marketing campaigns in one place, providing you with quick and easy access to the necessary information for your sales strategies.
Whether you have a small or large sales team, our platform adapts to your needs and establishes immediate contact between your leads and your sales team through:
Add real-time and automatic information to your existing workflow in tools such as:
Register in CRM only the leads that have an iScore greater than 15.
Save the recording of the call between the agent and the lead in the CRM.
Fill a Google Sheet with the leads that have a high level of interest.
When a agent qualifies a lead as "Sale," send an email to the CEO.
Stand out your brand above the competition by strengthening your digital presence and creating personalized shopping experiences tailored to your business.
With WhatsApp Business API, you can register your business information in Meta to send mass WhatsApp messages and customize bots.
DragonCEM respects the assignment of your Agent, configures duplication levels, and adapts them to your business needs. Maintain continuity in the interactions between leads and Agent.
Distribute leads evenly among your Agent randomly or configure specific rules, such as brand preferences, product, or campaign, so that each lead is assigned to the most suitable agent.
Identify leads with higher potential in real-time. Immediate metrics that reflect the interactions your leads have across various communication channels such as WhatsApp, email, and phone calls.
Evaluate the performance of each agent. Collect data on the interactions between your Agent and leads.
Allow your Agent to assign the ratings that are most relevant to your business to each lead from their own WhatsApp, providing you with valuable real-time information to prioritize and manage your sales more effectively.
Improve the customer service experience. We send quality surveys after 48 hours to ensure that your leads have received exceptional service. In case of receiving a negative response, we notify the agent and their manager immediately.
Take measurement to another level by incorporating click tracking to your links. Get valuable campaign insights by comparing conversions vs. clicks using our URL shortener.
Agent will be able to configure reminders from their own WhatsApp to follow up with their leads at a later time if requested.
Our Product Evangelists will be with you every step of the way, from implementation to optimization, assisting you in maximizing the potential of your advertising investments. We provide timely service, constant guidance, and transparent communication so that you can make the most of our platform.
We are not a CRM, but a complementary solution that enhances your existing CRM and provides advanced lead management and process automation capabilities.
We have the ability to connect virtually any lead generation campaign with simple and transparent connections for you.
Absolutely! We work with a wide variety of popular CRMs in the market, allowing us to adapt to your current system. Whether you use Salesforce, HubSpot, Zoho, Microsoft Dynamics, or others, we can establish a connection for the automatic transfer of lead information between DragonCEM and your CRM, ensuring seamless integration.
Yes, it is possible to differentiate and track which campaign generated a lead's information request. We are not limited to online campaigns only; we also provide you with the ability to measure and manage your offline media.
No, at DragonCEM we do not charge per user. We believe in collaboration and providing a seamless experience for our customers.
